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Solution To All Your Customer Support Issues

Instant Response Time

Customers don’t like waiting, then why keep them in a queue just to get initial help? AI LiveChat gives instant response for the basic questions before your agent can take over the chat control. It reduces the response time to 1 second.

  • No wait time
  • Instant replies
  • Good customer experience
  • It never gets tired

No Need to Train New Agents

 You not only need extra resources but you also keep training every new resource “The way they should talk to your customers”. Chatbots just needs one time training and reduce the training cost by 10 times.

24/7 or Offline Hours Availability

 You can either keep your chatbot live 24/7 or just after the office hours when you sleep. Your AI LiveChat works when you sleep and agents can take over when you start your day.
24-7-availability-chatbot
chatbots in uganda

CHATBOT IS ANOTHER MEDIUM FOR YOUR BUSINESS TO GROW

 

As a Matter Of Fact, People Spend More Time On Messaging Apps Than On Social Media

Over 1 Billion users use messaging apps, your business needs a new dimension.

Reduces Customer Support Staff

 Chatbot based Live Chat cut down your resource cost, you need zero or a few agents for the live chat customer support. AI Based Live Chat keeps getting smarter overtime and also increase the customer satisfaction rate.
chatbot support staff

Quick Learning and Understanding

It takes only a few days to teach your chatbot new questions and answers. It can keeps on learning over time, becomes smarter everyday, and gives you flexibility to manage the learning capabilities.

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